Privacy Policy

1. Who we are

Stonebridge Journal Pty Ltd ("we", "us", "our") operates the website at bonespolish.shop. We are based at Level 12, 350 George Street, Sydney NSW 2000, Australia. You can contact us at info@bonespolish.shop.

2. What personal data we collect and why

We may collect the following categories of personal information:

• Order data: name and phone number when you place an order for Hardero through our order form.
• Contact data: name, email address and message content when you contact us via our contact form.
• Technical data: IP address, browser type, pages visited, time on site - collected automatically via cookies and analytics tools.
• Marketing data: advertising identifiers (gclid, utm parameters) to measure the effectiveness of our advertising - only with your consent.

3. Legal bases for processing

We process your personal data on the following legal grounds:

• Contract performance - to process and fulfil your order.
• Legitimate interests - to improve our website and editorial content, prevent fraud.
• Consent - for analytics and advertising cookies (you may withdraw consent at any time via our cookie banner).
• Legal obligation - to comply with applicable law including the Australian Privacy Act 1988 and the EU General Data Protection Regulation (GDPR) where applicable.

4. How we use your data

Your data is used to: process and confirm orders for Hardero; respond to enquiries; improve website performance; and (with consent) deliver and measure advertising campaigns via Google Ads.

5. Google services

We use the following Google services that may process your data:

• Google Ads and Remarketing: to serve relevant advertisements. Google may use cookies to show ads based on your previous visits to our site. You can opt out via Google Ad Settings.
• Google Analytics: to understand how visitors use our website (pages visited, session duration, referral sources). Data is anonymised where possible. See Google's Privacy Policy.
• Google Maps: embedded on our Contact page to display our office location. Google may collect data when you interact with the map. See Google's Privacy Policy for details.
• Google Consent Mode v2: We implement Google Consent Mode v2 to respect your cookie preferences. When you decline non-essential cookies, advertising and analytics cookies are denied by default.

6. Cookies

We use cookies and similar tracking technologies. For full details, including how to manage your preferences, please see our Cookie Policy.

7. Data sharing and transfers

We do not sell your personal data. We may share data with:

• Delivery and logistics partners (for order fulfilment) - name, phone number, delivery address only.
• Google LLC (analytics and advertising) - under Standard Contractual Clauses for international transfers to the United States.
• Legal authorities where required by law.

Any international transfer of data outside Australia is conducted with appropriate safeguards in accordance with the Australian Privacy Act 1988 and, where applicable, GDPR Chapter V.

8. Data retention

Order data is retained for 7 years for tax and legal compliance. Contact enquiry data is retained for 2 years. Analytics data is retained per Google Analytics default settings (up to 14 months).

9. Your rights

Under the Australian Privacy Act 1988 and applicable law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent to marketing or analytics cookies at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have mishandled your personal information

To exercise your rights, contact us at info@bonespolish.shop.

10. Security

This site uses HTTPS encryption. We implement technical and organisational measures to protect your data from unauthorised access, disclosure or loss.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the site after changes constitutes acceptance.

12. Contact

Privacy enquiries: info@bonespolish.shop
Stonebridge Journal Pty Ltd, Level 12, 350 George Street, Sydney NSW 2000, Australia